FishBay Sunsets

Ordering F.A.Q.

• Q: Do you do custom work?
• A: While I will always have a selection of pieces ready for your approval and shipment, I do welcome the opportunity to work personally with you in creating a unique piece of wearable or decorative art.
• Q: How do I go about commissioning custom work?
• A: We will talk about your style and colors in your personal or home environment. Color nuances can be very subtle, so I customarily provide fiber samples, or I might ask you to send me fiber or upholstery swatches if we are working on a decorative piece. With a standard-sized piece, a 50% deposit in advance is required, with the balance payable before shipment. Unique sizes require full payment in advance, before I start the piece.
• Q: How long will it take to make a custom piece?
• A: The time frame depends on the size and complexity of the piece, and any pieces already in the works. For standard-width orders, I will need at least a month’s lead time. Pieces outside my standard widths will require special scheduling, and will take longer than standard-sized pieces. However, I always try to accommodate my clients’ needs and scheduling, such as Christmas and other special occasions.
• Q: Do you have a studio where I can see your work?
• A: My working studio is located at 265 Lopez Road in Lopez Village, directly across the street from Isabel's Espresso, near the Bay Café. I am usually working in my studio and am open to the public Friday through Sunday, 11am to 3pm, as well as by appointment. Please contact me so that we can meet at a time that is convenient for you.
• Q: What are your care instructions?
• A: You will receive care instructions. Before I ship, I preshrink my work by gently handwashing, shaping (gently “snapping” like you would a towel before folding), and drying flat. This process also removes any sizing in the fibers. All home décor items are sprayed with a stain resister—I would recommend only this treatment.